Activities:

• Collaborate with the development team in conducting various tests.
• Efficiently manage and fill support tickets using JIRA.
• Provide assistance to users of our platform through channels such as WhatsApp, email, and tawk.to
• Work in constant collaboration with team members to ensure the quality and efficiency of our support services.

Basic requirements:

• Recent graduate in engineering or a degree related to technology management.
• No programming experience necessary; understanding of agile development is essential.
• Willingness to learn and adapt to new technologies and processes.
• Proficient in computer skills and adapting to new digital tools.
• Written English is required; spoken English is a plus.

What we expect from you:

We are looking for a motivated Testing and Support Team Member, ideally a recent graduate in engineering or a technology management-related degree, to join our dynamic team.

This role is perfect for individuals seeking to kickstart their career in the technological field.

Benefits:

• Additional Benefits and Perks
• Opportunity for remote work after an initial period.
• Access to work tools like JIRA, WhatsApp, email, tawk.to, and Google Workspace.
• An inclusive and supportive work environment that fosters growth and development.

about this OPPORTUNITY

ContaAyuda is a Startup using AI to innovate the accounting and tax domain for SME’s in LATAM.

Helping companies to grow by understanding their financials.

We offer:

• Monthly salary of 11,000 to 12,000 MXN before taxes, commensurate with experience and skills.
• Trial period of 3 months with the intention of hiring permanently afterwards.
• The workplace is in Querétaro; and there is the possibility of 10% homeoffice by prior agreement.
• The employment contract does not include remote work.

Interested candidates should submit a resume and cover letter outlining their suitability for the role.

(This is a position for a recent graduate)